Privacy Policy

1. Who We Are

Claregalway Community Centre ("we", "us", "our") is a community facility located at Lakeview, Claregalway, Co. Galway, H91 THH4, Ireland. We are the data controller responsible for the personal data collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at communitycentreclaregalway@gmail.com or by phone at (091) 798 371.

2. What Data We Collect

Website Analytics

If you accept analytics cookies, we use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects information such as pages visited, time spent on site, device type, and approximate geographic location (country or region level). This data is aggregated and does not directly identify you.

Room Booking Enquiries (Google Forms)

Our booking page includes a Google Form where you can submit a room booking enquiry. If you complete this form, we receive the information you provide — which may include your name, phone number, email address, the date and time you require, and your intended use of the space. This information is used solely to process and respond to your booking enquiry.

Email Contact

If you contact us directly by email, we receive your email address and any personal information you choose to include in your message. This is used only to respond to your enquiry.

3. Legal Basis for Processing

• Booking enquiries and email: Processing is necessary to take steps at your request prior to entering into a contract (Article 6(1)(b) GDPR), or on the basis of our legitimate interest in responding to your enquiry (Article 6(1)(f) GDPR).
• Google Analytics: On the basis of your consent (Article 6(1)(a) GDPR), given by clicking Accept on our cookie banner. You can withdraw consent at any time. See the Cookies section below.

4. How Long We Keep Your Data

Booking enquiry submissions are retained for as long as necessary to fulfil the booking and for a reasonable administrative period thereafter (generally up to 2 years). Email correspondence is retained for up to 2 years. Google Analytics data is retained in line with GA4's default data retention settings (14 months).

5. Third-Party Services

Our website uses the following third-party services, which may process personal data:

• Hostinger: Website hosting. The server records technical details such as your IP address to keep the site secure.
• Google Maps (Google Ireland Limited): The map on our home and booking pages only loads if you click "Show map". Once loaded, Google may set cookies.
• Google Analytics (Google Ireland Limited): Website analytics, only with your consent. Google may transfer data to the US under the EU-US Data Privacy Framework or Standard Contractual Clauses. See Google's Privacy Policy.
• Google Forms (Google LLC): Processes and stores booking enquiry submissions on our behalf. See Google's Privacy Policy.
• Google Calendar (Google LLC): We embed a public read-only calendar on our booking page to display room availability. Unless you are signed into your own Google account, no personal data is collected by this embed. See Google's Privacy Policy.
• Google Fonts (Google LLC): Font files are served from Google's servers, which may log your IP address as part of the request. See Google's Privacy Policy.
• Facebook (Meta Platforms Inc.): We link to our Facebook page for community news and updates. If you follow that link, Facebook's own privacy policy applies. We do not embed any Facebook tracking pixels or social plugins on this website.

We do not sell or share your personal data with third parties for marketing purposes.

6. Cookies

Google Analytics cookies are only set if you click Accept on our cookie banner. If you click Reject, or ignore the banner, no analytics cookies are set.

Cookie	Purpose	Duration
_ga	Distinguishes unique users for Google Analytics	2 years
_ga_M4RVGQC8ME	Maintains session state for Google Analytics	2 years
ccc_consent	Remembers your cookie choice. Stored in your browser, not a cookie, and never sent anywhere.	6 months

You can change your cookie choice at any time using Cookie Settings, also linked at the bottom of every page. You can also delete or block cookies in your browser settings.

7. Your Rights Under GDPR

As a data subject, you have the following rights under the General Data Protection Regulation:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restriction of processing — to ask us to limit how we use your data.
• Right to object — to object to processing carried out on the basis of legitimate interests.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at communitycentreclaregalway@gmail.com. We will respond within 30 days.

8. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland: 21 Fitzwilliam Square South, Dublin 2, D02 RD28.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised accordingly. We recommend checking this page periodically if you have concerns about how your data is handled.